QUESTIONS & ANSWERS
FREQUENTLY ASKED QUESTIONS
Why is IT business planning so important?
Information Technology (IT) goals play an important role in your strategic planning process. We’ll help you answer important questions that can guide your planning. What role does IT currently play in your organization? How can you align your IT goals with your overall strategic objectives and use your information technology to enhance your business processes, making them more efficient and effective? Your IT goals should help you fulfill your mission and improve your organizational effectiveness. Successful IT business planning helps you stay ahead of the competition.
How safe is my data?
Information security focuses on maintaining the confidentiality, integrity, and availability (CIA) of your data. Threats to your data security come from several sources including natural disasters, theft, and hardware malfunctions. Not only your IT network, but also mobile computing and communication devices carry risk. IT security specialists help you assess these threats to your data, adopt proper controls, and maintain them in a dynamic risk environment.
How does Advance Threat Protection help my business?
At any time of day, a hacker using "malware” --malicious software such as Trojan horses, viruses, or worms--may be working to gain access to your company's sensitive data. Advance Threat Protection is designed to anticipate and detect malware of various kinds and destroy it before it attacks you. In the form of a software application or an MSP, Advance Threat Protection accesses the threats to your data, mitigating those threats swiftly and effectively.
How do we know our business environment is protected?
Risks to your environment come in several forms - software attacks, such as viruses, worms, ransomware, and Trojan horses; equipment or information theft; and outright sabotage - all threaten your valuable business environment. Because these threats evolve daily, you need the help of IT security professionals to assess your vulnerabilities, to set up mitigation techniques, and to continually monitor the effectiveness of your security measures.
How do I choose an IT Managed Service Provider (MSP) for my business?
An IT MSP is a third-party company you can collaborate with to help manage your information technology (IT) infrastructure and end-user systems. It provides technology and expertise to boost your organization’s scalability. Choosing an MSP for your business should not be a hasty decision but instead should involve the development of a detailed list of requirements to allow for the evaluation of potential providers. These include the MSP’s track record in supporting business in your industry, the range of services they provide to clients, the certifications held by their technician’s and the vendors they partner with to deliver service.